Our Team

Raymond is the Managing Director and Founder of Global Line Safaris, a tourism company established from his passion for tourism, professional guiding, and skills development within Rwanda’s tourism sector.

Raymond began his professional journey as a driver, where he developed a strong interest in tourism and gradually progressed into becoming a professional tourist driver-guide. Through his experience working with tourists and exploring Rwanda’s destinations, he gained extensive practical knowledge of tour operations, tourist guiding, customer service, transportation, and the overall tourism industry.

With a growing passion for sharing his knowledge and creating opportunities for others, Raymond expanded his work beyond tourism guiding. He became actively involved in providing professional tourism training, internships, and industrial attachments, helping students and aspiring tourism professionals gain practical skills and industry experience.

His commitment to developing Rwanda’s tourism workforce inspired him to establish Global Line Safaris, where he combines tourism services with professional skills development. Under his leadership, the company has expanded its activities to include a tourism training center accredited to offer short courses related to tourism through the Rwanda TVET Board.

Through Global Line Safaris, Raymond is committed to delivering quality tourism experiences while empowering young people and tourism practitioners with practical knowledge, professional skills, and opportunities for hands-on learning.

His journey from a driver to a tourist driver-guide, tourism trainer, entrepreneur, and Managing Director and Founder of Global Line Safaris reflects his determination, passion for tourism, and commitment to contributing to the professional development of Rwanda’s tourism industry.

Alexis is a licensed tourist safari guide based in Rwanda who also leads tours across the border into Uganda. He studied tourism in high school and later earned a degree in Travel and Tourism Management.

He started his career as a trainee guide at Global Line Safaris. After completing professional training, he worked as a step-on guide for city tours, countryside trips, and wildlife game drives in savannah parks. After earning his degree, he was promoted from trainer and tourist guide to Operations Manager at the company. He also got his driving license and a basic mechanic certificate from Kavumu, allowing him to work as a tourist driver-guide — able to both drive and guide clients safely. He is now a certified member of the Rwanda Safari Guide Association, licensed to work as a professional safari guide.

Skills: Operations management, wildlife tours, city and countryside guiding, cross-border trips (Rwanda–Uganda), safe driving, basic vehicle repairs, and great customer service.

Ismail is a tourist guide based in Rwanda, leading tours within the country. He began his career as a trainee guide at Global Line Safaris, where he trained under the company and was later hired as a full-time staff member.

While working, he pursued further studies and earned a degree in Hotel and Restaurant Management, which strengthened his professional expertise in hospitality and customer service. Though now a hospitality professional by qualification, he remains passionate about the tourism industry and continues to work closely with guides and travelers. After his studies, he was promoted from trainer and tourist guide to Marketing Manager at the company. He also holds a driving license.

Skills: Marketing and promotion, hospitality and customer service, wildlife tours, city and countryside guiding, domestic travel across Rwanda, safe driving.

Diane joined Global Line Safaris as a trainee about 1–2 years ago, straight after completing high school. Through hands-on experience and strong performance, she was promoted to Reservationist and Customer Relations, where she is now manages bookings and ensures clients receive excellent service from inquiry through to the completion of their trip.

Skills: Reservations management, customer relations, communication, client support, and tourism operations.